Emergency
plumbing, sorted fast.

Yes, we provide same-day emergency response during business hours (Monday to Friday, 7am to 5pm). When pipes burst or sewage backs up, every minute counts. Call now and we’ll prioritise your emergency.

We’re on call and ready to respond from Berwick to Traralgon, Nojee to Leongatha. Being based in Drouin means we’re centrally located to reach you quickly, whether you’re in Pakenham, Warragul, Moe, or anywhere in between.

Your water meter (usually at the front of your property near the street) has a tap or lever next to it. Turn it clockwise until it stops to shut off all water to your house. If you can’t find it or it won’t turn, call us immediately and we’ll talk you through it.

Always. We’ll call you when we’re on our way with an accurate arrival time. If we’re running early or late, Kath will keep you updated so you’re never left wondering when help will arrive.

Yes, we understand that no hot water is an emergency, especially with kids needing baths and dishes piling up. We carry common hot water system parts and can often restore your hot water the same day. For full system replacements, we’ll provide temporary solutions where possible.

We aim to arrive within 2 to 4 hours for emergencies, with response times often quicker depending on your location and current workload. Properties closer to Drouin typically see us within an hour. We’ll give you an accurate arrival time when you call.

Our emergency service operates Monday to Friday, 7am to 5pm. For burst pipes or urgent issues outside these hours, we recommend turning off your water main immediately to prevent damage, then calling us first thing Monday morning (or the next business day) for priority service.

Yes, our vans are stocked with common repair parts and solutions for most emergency situations. This means we can often fix your problem on the spot without leaving to source parts, getting your plumbing working again faster.

Yes, we carry professional manometers to measure gas pressure and detect even small leaks that could endanger your family. Gas leaks are serious emergencies. If you smell gas, turn off the supply at your meter, ventilate the area, and call us immediately.

Always. We assess on site, then give you a fixed, all-in price in writing. Nothing begins and no money changes hands until you approve it. If the job runs longer than we estimated, that’s on us, not on your invoice.

Every booked service includes a complimentary whole-system check: taps, toilets, hot water unit, visible pipework, gas appliances and stormwater. No obligation, no extra charge. You get a written summary of anything worth watching.

Every job we complete is guaranteed for 12 months. If something fails because of our workmanship, we come back and fix it at no cost. Parts carry their manufacturer warranty on top, and we handle those claims on your behalf.

Yes. BPC LIC 48686, registered with the Victorian Building Authority, and fully insured. Every plumber on our team is qualified. Ask to see the paperwork at the door and we’ll hand it over.